New Employee FAQ

What do I do if...? 

I need a new name badge, door sign, desk plate, or business card

Contact for questions: Courtney Steinke in communications

I have a technology issue

Contact for questions: Chad Gilbeck in IIT

My information is not correct in the online directory

Contact: Courtney Steinke in communications

I need to reserve a meeting room

Meeting spaces, classrooms, and study rooms

Viterbo University employees and students may self-reserve and request meeting spaces, classrooms, and study rooms via the EMS WebApp. (Use your Viterbo login username and password. Do not create a new account.)

There are two types of spaces within the EMS WebApp: reservable and requestable.

When you schedule reservable spaces in the EMS WebApp, the system automatically generates a confirmation email. For requestable spaces, they must be approved and a manual confirmation will be sent out. If you do not have a confirmation email, you do not have the room reserved. You must reserve the space before advertising your event.

Video tutorials (only accessible to those with Viterbo email)

Large-scale events
A large-scale event is typically defined as an event that takes place in any number of our large-scale meeting spaces, for example the FSPA Lobby, Fine Arts Center Main Theatre, and the Kwik Trip Hospitality Suite. Submit request via an Event Request Form.

Questions? Contact scheduling@viterbo.edu. If you have trouble logging into the EMS WebApp, contact helpdesk@viterbo.edu.

For more information, visit viterbo.edu/fac.

I have something I need to print

Contact: Karen Hurtgen in the copy center

I need materials created for an event or for promotional purposes
  • For materials (including but not limited to a poster, postcard, brochure, invitation, stickers, etc.) that need to be created and designed for university use, the communications department can help
  • Place a Workfront Request for a "Design Work Request Form"
  • How to put in a Workfront Request 

Contact: Courtney Steinke in communications

I need access to a webpage or changes need to be made on our webpage
  • Access to a webpage can be requested by submitting a Workfront Request as a "Website Issue"
    • Training will be required after editing capabilities are granted and is also available via appointment
  • Changes to the website can be submitted as a Workfront Request as a "Website Issue"

Contact: Courtney Steinke in communications

There is a physical issue with my office or workspace

Contact: Adam Conway in physical plant

I'd like a standing desk

Contact:  Human Resources for ADA accommodation requests 

ContactAdam Conway in physical plant with any supervisor budget-approved standing desk request