New Employee FAQ

What do I do if...? 

I need a new name badge, door sign, desk plate, or business card

Contact for questions: Courtney Steinke in communications

I have a technology issue

Contact for questions: Chad Gilbeck in IIT

My information is not correct in the online directory

Contact: Courtney Steinke in communications

I need to reserve a meeting room

Meeting spaces, classrooms, and study rooms

Viterbo University employees and students may self-reserve and request meeting spaces, classrooms, and study rooms via the EMS WebApp. (Use your Viterbo login username and password. Do not create a new account.)

There are two types of spaces within the EMS WebApp: reservable and requestable.

When you schedule reservable spaces in the EMS WebApp, the system automatically generates a confirmation email. For requestable spaces, they must be approved and a manual confirmation will be sent out. If you do not have a confirmation email, you do not have the room reserved. You must reserve the space before advertising your event.

Video tutorials (only accessible to those with Viterbo email)

Large-scale events
A large-scale event is typically defined as an event that takes place in any number of our large-scale meeting spaces, for example the FSPA Lobby, Fine Arts Center Main Theatre, and the Kwik Trip Hospitality Suite. Submit request via an Event Request Form.

Questions? Contact If you have trouble logging into the EMS WebApp, contact

For more information, visit

I have something I need to print

Contact: Karen Hurtgen in the copy center

I need materials created for an event or for promotional purposes
  • For materials (including but not limited to a poster, postcard, brochure, invitation, stickers, etc.) that need to be created and designed for university use, the communications department can help
  • Place a Workfront Request for a "Design Work Request Form"
  • How to put in a Workfront Request 

Contact: Courtney Steinke in communications

I need access to a webpage or changes need to be made on our webpage
  • Access to a webpage can be requested by submitting a Workfront Request as a "Website Issue"
    • Training will be required after editing capabilities are granted and is also available via appointment
  • Changes to the website can be submitted as a Workfront Request as a "Website Issue"

Contact: Courtney Steinke in communications

There is a physical issue with my office or workspace

Contact: Adam Conway in physical plant

I'd like a standing desk

Contact:  Human Resources for ADA accommodation requests 

ContactAdam Conway in physical plant with any supervisor budget-approved standing desk request