Ordering tickets is easy

• BY PHONE: Call 608-796-3100
• AT THE BOX OFFICE: Find us on the first floor of the Fine Arts Center
• ONLINE: www.viterbo.edu/tickets
• BY MAIL: Fill out the order form located in the On Stage brochure and mail to:
                   Viterbo Fine Arts Center Box Office
                   900 Viterbo Drive
                   La Crosse, WI 54601

Box Office Hours: See above for current operating hours. The Box Office will open one hour prior to performances.

Cancellation or Rescheduling of Performances: Because touring events occasionally reschedule, programs, artists, and performance dates are subject to change. In the unlikely event of a change of date or cancellation, the change will be announced as early as possible, and an attempt will be made to contact all ticket holders.

Accessibility Requests: Patrons with accessibility requests can purchase tickets online or through the Box Office. Questions can be answered by calling the Box Office at 608-796-3100. Please see our accessibility section for more information.

Elevator: An elevator located on the east side of the lobby provides easy access to the balcony.

Restrooms: Restrooms are located at either end of the Main Lobby and in both lounges in the balcony area. A fully accessible restroom is located adjacent to the Atrium Lobby.

Recording Equipment and Cameras: Cameras and recording devices of any type are not permitted in the Main Theatre. Due to contractual agreements with the performers, the taking of pictures and use of recording equipment are strictly prohibited. Violators are subject to removal.

Smoke-Free Policy: Viterbo University is a smoke-free campus.

Food and Drink: Food and drink purchased from Fine Arts Center concessions is allowed in the theatre.

Lost and Found: Articles left in the theatre may be located by calling 608-796-3737 the first weekday following the performance.

Fragrances: If you use perfume or scented products, please apply them sparingly in consideration of the sensitivities of other patrons.

Automatic External Defibrillator (AED): In case of emergency, an AED is located near the east ramp entrance to the theatre.

In Case of Emergency: Please locate the exit nearest your seat, and if an emergency should develop, move quickly and carefully to that exit when directed by the House Manager or ushers.

Electronic Courtesy: Please remember to turn off all cellular phones, pagers, and electronic watch alarms before entering the theatre.

Late Arrivals: Out of courtesy to the performers and audience, patrons arriving after the performance has started will be seated at the discretion of House Management.

Children: We welcome children old enough to enjoy our performances. Please do not bring children under three to our major performances. All guests, regardless of age, require a paid ticket. Child ticket prices for the Arts for Young America Family Series performances are for ages 12 and under. Child ticket prices for performances of La Crosse Dance Centre's Nutcracker Ballet are for ages 17 and under.

Facilities Rentals: The Viterbo University Fine Arts Center Theatre and FSPA Lobby, as well as other facilities, are available for meetings, receptions, performances and banquets. For information call 608-796-3737.

Fine Arts Center Main Theatre

Nola Starling Recital Hall

Weber Center for the Performing Arts 

Ticket Fees and Sales Tax: A $3 convenience fee and $1 facility fee will be added per ticket. All orders will include a 5.5% sales tax. All fees are the same online, by phone, or in person.

Mailing Fees: A $1 per order will be charged for tickets that are selected to be mailed.

Payment: We accept Visa, MasterCard, and Discover credit cards.

Tickets: Due to fire codes, everyone including infants, must have a ticket. In consideration of others, please do not bring children under the age of three to major shows.

Refunds: There will be no refunds or exchanges for individual ticket sales. For shows that have more than one performance, exchanges between shows may be possible.

Gift Certificates: Tickets make great gifts for any occasion. Gift certificates are available year-round in any dollar amount and can be used for any ticket purchases made through Viterbo Fine Arts Center Box Office.

Notify the Box Office at the time you purchase tickets if you require special assistance or seating arrangements. Wheelchair locations are available on the main floor and in the lower balcony.

A fully accessible restroom is located adjacent to the Atrium Lobby.

An elevator located on the east side of the lobby provides easy access to the balcony.

A state-of-the-art personal listening system is available for those with special hearing needs. This easy to use, wireless system can be used with or without hearing aids. Call or visit the Box Office to reserve a unit for a particular performance or for further information.

Service animals are welcome! Emotional support, well-being, comfort, or companionship animals are not service animals and are not permitted.

ASL Interpretation available for selected, scheduled performances. Contact the Box Office for more information.

Questions? Call the Box Office at 608-796-3100 or email boxoffice@viterbo.edu.

Group Sales Frequently Asked Questions

What constitutes a group?

10 or more people: friends, family, co-workers, classmates; anyone can make up a group as long as there are 10 people.

What is the group discount?

20% off single ticket prices. Discount applies to the ticket price only; taxes and fees remain the same.

When is payment due?

• Full payment is due at the time of reservation
• All sales are final, no refunds or exchanges

May we adjust the number of tickets prior to the performance?

You may add seats after final payment, pending availability. We will do our best to find seats as close as possible to your original order. Once we have processed your order, there are no refunds or exchanges on group tickets. Any additional seats must be paid for at the time of order.

Where will our seats be?

We do our best to get you the best seats possible. Placing your order as early as possible will ensure the best seating. (Each year, group orders go on sale before tickets go on sale to the general public.)

How do we get our tickets?

Tickets will be held at will call at the box office under the group contact's name. Only the group contact may pick up the tickets. If someone else is to pick up the tickets, we must be notified in writing prior to pick up. The box office is open one hour before performances.

You may select from the following delivery methods when placing your order: ETicket (print out at home or show on phone), Will Call (tickets held at box office under the group contact’s name), or Mail (additional charge of $1 to mail to the group contact’s address). For Will Call, only the group contact may pick up the tickets. If someone else is to pick up the tickets, the group contact must notify the box office prior to pick up by either phone or email. The box office is open on hour before performances.

How do we reserve group tickets? 

1. Find the performance or performances you'd like to attend (note the dates and times as some of our performances have more than one performance date/time).

2. Order tickets by contacting the box office via email (boxoffice@viterbo.edu) or phone (608-796-3100). Provide the following information:

• Show title, date, and time
• Total number of seats needed and any accessibility needs (wheelchairs, hearing impaired, vision impaired)
• Organization name, group contact name, address, phone number, email

3. Pay the full amount of your order. Payment may be made with check or credit card (Discover, MasterCard or Visa). No debit card sales unless they can be run as a credit card. We will only take one payment, not individual payments from your group members.

4. Tickets may be picked up at the box office up to one hour prior to the performance time. Tickets will only be given to the group contact or another specified person.
 

Rush tickets will be available to anyone on a per-performance basis. In general, Bright Star, Weber Center, and the Conservatory for the Performing Arts will have rush tickets available. Some performances at the Fine Arts Center and Weber Center spaces are presented and/or produced by other organizations. These performances may or may not be included in the rush ticket policy. A good way to check for rush ticket availability would be at: www.viterbo.edu/fine-arts-center under the specific show you want to attend.           

• A designated rush ticket line will open one-hour prior to the performance at the box office, with rush tickets becoming available on a first come first served basis beginning 30 to 15 minutes before the performance.
• Rush tickets will be 50% off ticket price, plus taxes and fees.
• Limit one per person. All rush tickets are first come first served. No reservations or holds of any kind will be allowed. All purchases must be made in person.