We understand that parents often wish to see or obtain information regarding their students, their student's financial information, or their students' grades.  We are, however, required to follow FERPA (Family Educational Rights and Privacy Act) guidelines.  As such, students must grant their parents and/or guardians access to this information.  Below are instructions on how to do this.

• Your student should have received their login information from a welcome email that was sent to their personal email address.  If they do not know their login information or have deleted the message, they can contact the Help Desk by emailing helpdesk@viterbo.edu or calling 608-796-3870.
• For information on how your student can give you access and how to navigate once you have access, please refer to the Parent/Family Guide for step by step instructions. Your student is the only one that can enable this access.

We recognize that as your student transitions to a new phase of life, your ability to access their information may change in other spheres as well, including but not limited to health information.  We encourage parents and families to talk with their student and their health care provider about Advance Care Planning and creating a Health Care Power of Attorney (HCOPA).  More information about advance care planning, who to talk with to learn more, and how to go about setting it up can be found via the document linked below or by speaking with your health care provider: